Family Navigators

The Kelberman Center began formally providing Family Navigation services to families in July of 2020.

Family Navigation sessions are provided as a first step for families with diagnostic questions, as well as those exploring services for individuals with autism and/or related intellectual/developmental disabilities. To date, our team has met with close to 100 families.

What is the main role(s) of family navigators?

Our knowledgeable Family Navigators offer a supportive ear, along with customized support for families contacting the Kelberman Center. Through a person-centered planning approach, family navigators support families in accessing information, systems and services. Initial interests and individualized needs are assessed in order to successfully guide families toward the most appropriate services. Families leave with a better understanding of available resources and supports, both within the Kelberman Center as well as within the greater community. Sessions are designed to empower families in making informed decisions about the services that are right for them.

How can families access this type of service?

Anyone may contact the Family Navigators to seek answers to general or specific questions related to services, autism and/or intellectual/developmental disabilities. Considering that Family Navigators are well connected at Kelberman and within the community, they usually have an answer, or will find one for you! Upon pursuing a new service at the Kelberman Center, families are typically directed to our Family Navigators for an initial session. In addition to being available to families at the beginning of their journey at the Kelberman Center, families are also invited to schedule a session as their needs evolve.

Get Started

For more information on Family Navigation Services, please contact:

Rose Joseph

Treatment Coordinator
Phone: (315) 797-6241 ext. 3910

Email Rose

Sara Aiello

Treatment Coordinator
Phone: (315) 797-6241 ext. 3907

Email Sara

"Knowing what to do when faced with a challenging diagnosis can be overwhelming. My goal is to inspire and guide families on their journey to finding services and resources available for their needs."
Rose Joseph, Treatment Coordinator

"After you or your loved one receives a diagnosis, at some point you’ll probably ask yourself, now what?, that is the question that I want to help people with. I don’t want any person that I meet with to walk away not knowing what their next steps should be."
Sara Aiello, Treatment Coordinator

Autism Services Across The Lifespan